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Terms & Conditions

The following documentation is intented to provide users information about the Terms and Conditions that govern choosemybicycle.com.

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Definitions

CMB Information Portal Private Limited (“CMB”), a company incorporated under the laws of India, with its principal office at 109, Velachery Main Road, Guindy, Chennai - 600032, is an online portal for the sale of multi-brand bicycles and related accessories.

CMB shall provide you (“User”) bicycles of various brands, related products/accessories & information. These products/services may be availed by the User in India at any time.

This Master User Agreement (“Agreement”) is applicable to all bicycles/products sold through CMB. In addition to this Agreement, the User shall be required to read and accept the relevant terms and conditions of any service (“TOS”) for each such Service, which may be updated or modified by CMB from time to time. Such TOS shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail.

All the terms, conditions and notices contained in this Agreement and the TOS, as may be posted on the Website from time to time shall be applicable for all bicycles and products sold through CMB. For the removal of doubts, it is clarified that the purchase of any bicycle/product by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices, the User must not make any purchase through CMB.

CMB at its sole discretion reserves the right not to accept any order placed by the User through the website without assigning any reason thereof. Any contract to provide any service by CMB is not complete until full money towards the bicycle/product is received from the User and accepted/acknowledged by CMB.

Modification of Terms

CMB reserves the right to change the terms, conditions and notices under which the bicycles/products are offered through the website, including but not limited to price of the products offered through its website, which shall be intimated to CMB by the respective manufacturer/brand from time to time. The user shall be responsible for regularly reviewing these terms and conditions.

Limited User

The User agrees and undertakes not to sell, trade or resell or exploit for any commercial purposes, any of the bicycles/products offered for sale through CMB. For the removal of doubt, it is clarified that the services offered herein are specifically meant for personal use only.

The User further agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the website. Limited reproduction and copying of the content of the Website is permitted provided that the CMB's name is stated as the source. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

Disclaimer of Warranties/Limitation of Liability

CMB has endeavoured to ensure that all the information provided by it is correct, but CMB neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data or information. CMB makes no warranty, express or implied, concerning the website and/or its contents and disclaims all warranties of fitness for a particular purpose and warranties of merchantability in respect of products, including any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any user or any other person, arising out of or from the use of any such information.

CMB shall further not have responsibility or liability in relation to the validity of the legal rights related to third party content. All third party intellectual property rights as displayed on the website are owned by respective parties and CMB does not claim any rights over the same. The mere displaying of information, the intellectual property related thereto by third parties, does not in any way imply, suggest, or constitute CMB’s sponsorship or approval of related third-parties, or any affiliation between CMB and third-parties.

Although CMB makes reasonable commercial efforts to ensure that the description and content in each page of the website is correct, it does not, however, take responsibility for changes that occurred due to human or data entry errors or for any loss or damages suffered by any user due to any information contained herein.

CMB does not endorse any advertiser on its website in any manner. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

In no event shall CMB be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the bicycle/product; (b) the cost of procurement of substitute goods and services or resulting from any goods, information or services purchased or obtained or messages received or transactions entered into thereon; (c) unauthorized access to or alteration of the user's transmissions or data; (d) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected in relation to the bicycles/products listed on CMB’s website.

Neither shall CMB be responsible for the delay or inability to use/avail the website, or for any information, software, products, services and related graphics obtained from CMB, whether based on contract, tort, negligence, strict liability or otherwise. Further, CMB shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the services that may occur due to technical reasons or for any reason beyond CMB's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained from website/CMB is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or any other loss that results from such material and/or data.

These limitations, disclaimer of warranties and exclusions apply without regard to whether the damages arise from (a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law.

The maximum liability on part of CMB arising under any circumstances, in respect of any bicycle/product purchased, shall be limited up to a maximum of the refund of total amount received from the user/customer for such product less any cancellation, refund or others charges, as may be applicable. In no case CMB shall be liable for any consequential loss, damage or additional expense whatsoever.

Links to Third Party Sites

The website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of CMB or the website and CMB is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. CMB is not responsible for any form of transmission, whatsoever, received by the User from any Linked Site. CMB is providing these links to the User only as a convenience, and the inclusion of any link does not imply endorsement by CMB or the website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof.

CMB is not responsible for any errors, omissions or representations on any Linked Site. CMB does not endorse any advertiser on any Linked Site in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Prohibition Against Unlawful Use

As a condition of the use of the website, the User warrants that they will not use the website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this Agreement and/or the TOS including both specific and implied. In addition, the website shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party's use and/or enjoyment of the website. The User shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the website.

Use of Communication Services

The website may contain services such as email, chat, bulletin board services, information related to various bicycles/products and related information, forums, communities, personal web pages, calendars, and/or other message (hereinafter collectively referred to as "Communication Services"). The User agrees and undertakes to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, the User agrees and undertakes that when using a Communication Service, the User will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another's computer
  • Advertise or offer to sell or buy any products for any business purpose, unless such Communication Service specifically allows such messages
  • Conduct or forward surveys, contests, pyramid schemes or chain letters
  • Download any file posted by another User of a Communication Service that the User know, or reasonably should know, cannot be legally distributed in such manner
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
  • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Communication Service
  • Violate any applicable laws or regulations for the time being in force in or outside India
  • Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein

CMB will review materials posted through Communication Service and shall remove any materials in its sole discretion. CMB reserves the right to terminate the User's access to any or all of the Communication Services at any time without notice for any reason whatsoever.

CMB does not control or endorse the content, messages or information found in any communication service and, therefore, CMB specifically disclaims any liability or responsibility whatsoever with regard to the communication services and any actions resulting from the User's participation in any communication service.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. User is responsible for keeping himself updated of and adhering to such limitations if they download the materials.

When you register with choosemybicycle.com, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.

Termination/Access Restriction

CMB reserves the right, in its sole discretion, to terminate the access to the website and the related services or any portion thereof at any time, without notice.

Fees Payment

The User shall be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for purchase of the bicycles/products from CMB.

User's Obligations and User Account

The User represent and confirm that the User is of legal age to enter into a binding contract and is not a person barred from availing the services under the laws of India or other applicable law.

To avail a service through the website, the User has and must continue to maintain at his sole cost: (a) all the necessary equipments including a computer and modem etc. to access the website/avail services; (b) own access to the World Wide Web. The User shall be responsible for accessing the services and that access may involve third party fees including, airtime charges or internet service provider’s charges which are to be exclusively borne by the User.

The User also understands that the Services may include certain communications from CMB as service announcements and administrative messages. The User understands and agrees that the services are provided on an "as is" basis and that CMB does not assume any responsibility for deletions, mis-delivery or failure to store any User communications or personalized settings.

The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's under id and password for any purpose whatsoever without proper authorization from such party. You are responsible for the security of your password and for all transactions undertaken using your password through our service. You confirm that you are the authorised holder of the credit/debit card or the original account holder used in the transactions you make using the CMB. CMB will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details number for using CMB Services.

The User also agrees and undertakes to immediately notify CMB of any unauthorized use of the User's password or user id and to ensure that the user logs off at the end of each session at the website. CMB shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement.

The User also agrees to: (a) provide true, accurate and complete information about himself and his beneficiaries as prompted by the registration form ("Registration Data") on the website; and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provide any information that is untrue, inaccurate, not current or incomplete or CMB has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, CMB has the right to suspend or terminate the User's registration and refuse any and all current or future use of the Website and/or any Service.

Furthermore, the User grants CMB the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the services.

Breach

Without prejudice to the other remedies available to CMB under this Agreement, the TOS or under applicable law, CMB may limit the User's activity, or end the User's listing, warn other users of the user's actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if:

  • The user is in breach of this Agreement, the TOS and/or the documents it incorporates by reference
  • CMB is unable to verify or authenticate any information provided by the user, or
  • CMB believes that the user's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the user, other users of the website and/or CMB

CMB may at any time in its sole discretion reinstate suspended users. Once the user have been indefinitely suspended the user may not register or attempt to register with CMB or use the website in any manner whatsoever until such time that the user is reinstated by CMB. Notwithstanding the foregoing, if the User breaches this Agreement, the TOS or the documents it incorporates by reference, CMB reserves the right to recover any amounts due and owing by the User to CMB and to take strict legal action as CMB deems necessary.

Proprietary Rights

CMB may provide the User with content such as sound, photographs, graphics, video or other material contained in advertisements or information. This material may be protected by copyrights, trademarks or other intellectual property rights and laws. The User may use this material only as expressly authorized by CMB and shall not copy, transmit or create derivative works of such material without express authorization from CMB.

The User acknowledges and agrees that they shall not upload, post, reproduce or distribute any content on or through the Website that is protected by copyright or other proprietary right of a third party, without obtaining the permission of the owner of such right. Any copyrighted or other proprietary content distributed on or through the Website with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.

Relationship

None of the provisions of this Agreement, terms and conditions, notices or the right to use the website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and CMB and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted, however, that if by using the website, the User authorizes CMB and its agents to access third party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have appointed CMB and its agents as their agent for this purpose.

Headings

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Agreement, the TOS or the right to use the website by the User contained herein or any other section or pages of the website or any Linked Sites in any manner whatsoever.

Interpretation of Number and Genders

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this Agreement as a whole.

Indemnification and Limitation of Liability

The User agrees to indemnify, defend and hold harmless CMB from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by CMB that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this Agreement and/or the TOS.

In no event shall CMB, its officers, directors, employees, partners or vendors be liable to User, t or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not CMB has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with User’s purchase of the services herein.

CMB shall not assume any liability for the non-availability of the bicycles/products/services where required or any action or inaction that might be taken by any third party/vendor of CMB.

Severability

If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.

Termination of Agreement and Services

Either the User or CMB may terminate this Agreement and a Service with or without cause at any time to be effective immediately.

The User agrees that CMB may under certain circumstances and without prior notice, immediately terminate the User's user ID and access to the website. Causes for termination may include, but shall not be limited to, breach by the User of this Agreement or the TOS, requests by enforcement or government agencies, requests by the User, non-payment of fees owed by the User in connection with the Services as specified in the applicable TOS.

This Agreement may be terminated by either the User or CMB through a written notice to the other. CMB shall not be liable to the User or any third party for termination of any service. Should the User object to any terms and conditions of this Agreement, any TOS or become dissatisfied with the service in any way, the User's only recourse is to immediately: (a) discontinue use of the Website; and (b) notify CMB of such discontinuance.

Upon termination of the service, User's right to use the website shall immediately cease. The User shall have no right and CMB shall have no obligation thereafter to execute any of the User's uncompleted tasks or forward any unread or unsent messages to the User or any third party. Once the User's registration or the services are terminated, cancelled or suspended, any data that the User has stored on the website may not be retrieved later.

Notices

All notices and communications (including those related to changes in the TOS, Service, termination of service etc.,) shall be in writing, in English and shall deemed given if delivered personally or by commercial messenger or courier service, or mailed by registered or certified mail (return receipt requested) or sent via email/facsimile (with acknowledgment of complete transmission) to the following address:

  • If to CMB, at [email protected] and/or at the address posted on the Website
  • If to a registered User, at the communication and/or email address specified in the registration form. Notice shall be deemed to have been served 48 hours after it has been sent, dispatched, displayed, as the case may be, unless, where notice has been sent by email, it comes to the knowledge of the sending party, that the email address is invalid.

Governing Law

This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of CHENNAI, TAMIL NADU.

Users Responsibilities & Liability

User shall be responsible for their own actions in utilizing the website by the User, and CMB shall not be liable for any such action.

User represents that User is of legal age to form a binding contract with CMB and is not a person barred from receiving Services under the laws as applicable in India.

User confirms that CMB shall not be responsible for any deficiency in payment of consideration payable.

The User hereby consents, expresses and agrees that he has read and fully understands the terms and conditions under this Agreement of CMB. The User further consents that the terms and contents of such Privacy Policy are acceptable to him. In general:

  • CMB reserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in CMB's sole discretion.
  • When User registers with CMB, CMB or any of its Vendor/partners/affiliate/group companies may contact User from time to time to provide the offers/information of such services.

Suspension/Termination

Without prejudice to the other remedies available to CMB under this agreement, or under applicable law, CMB may limit the User's activity, or end the User's listing, warn other Users of the User's actions, immediately temporarily/indefinitely suspend or terminate the User's registration, and/or refuse to provide the User with access to the Website if: the User is in breach of this Agreement and/or the documents it incorporates by reference; CMB is unable to verify or authenticate any information provided by the User; or CMB believes that the User's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the User, other Users of the website and/or CMB.

CMB may at any time in its sole discretion reinstate suspended Users. Once the User have been suspended the User may not register or attempt to register with CMB or use the website in any manner whatsoever until such time that the User is reinstated by CMB.

Not withstanding the foregoing, if the User breaches this Agreement or the documents it incorporates by reference, CMB reserves the right to recover any amounts due and owing by the User to CMB and to take strict legal action as CMB deems necessary.

Disclaimer

CMB makes no representations or warranties whatsoever about, and shall not be liable for, the vendor or any such third parties, their services, including representations relating to non-infringement of third party intellectual property rights. Any transactions that user may have with such third parties are at users own risk. CMB does not accept any responsibility for the same. CMB also does not accept any responsibility for the services availed by user.

CMB specifically disclaims any liability with regard to any deficiency of service availed by user and CMB shall not assume any liability if the service availed by user is not exactly as per specifications.

Governing Law

These Terms & Conditions and the relationship between User and CMB shall be governed in accordance with the laws of India without reference to conflict of laws principles.

CMB specifically disclaims any liability with regard to any deficiency of service availed by user and CMB shall not assume any liability if the service availed by user is not exactly as per specifications.

User agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the marketplace or the relationship between User and CMB shall be subject to the exclusive jurisdiction of the courts at CHENNAI (TAMIL NADU) and User hereby accede to and accept the jurisdiction of such courts.

ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY USER.

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE AVAILING ANY SERVICES ON THE MARKETPLACE. ANY SERVICE AVAILED BY THE USER THROUGH THIS MARKETPLACE SHALL SIGNIFY USERS’ ACCEPTANCE OF THE TERMS & CONDITIONS AND SHALL BE LEGALLY BOUND BY THE SAME.

IN ADDITION TO THE FOREGOING, USER SHALL ALSO BE BOUND BY ADDITIONAL TERMS OF OFFER FOR SERVICE ISSUED BY THE VENDOR AT THE MARKETPLACE. IF THERE IS ANY CONFLICT BETWEEN THE TERMS & CONDITIONS OF THE MARKETPLACE AND THE ADDITIONAL VENDOR TERMS, THE ADDITIONAL TERMS SHALL TAKE PRECEDENCE IN RELATION TO THAT SERVICE.

IF THE USER DOES NOT AGREE WITH THE TERMS OF OFFER FOR SERVICE, HE /SHE MAY NOT ACCESS THE MARKETPLACE.

Are the products purchased through Choosemybicycle.com genuine, and are there a manufacturers’ warranty for the same?

ChooseMyBicycle.com (“CMB”) sells only products that are original/genuine, and are covered under warranty provided by the manufacturer/brand of the particular product

If there is an issue with my bicycle, does CMB take responsibility?

Upon delivery and unboxing of the bicycle/product, if you find any defect, you should intimate CMB regarding the same immediately without any delay. CMB shall, take all reasonable efforts to rectify the same in conjunction with the respective brand/manufacturer. The final solution/course of action is at the sole discretion of CMB.

Does Warranty cover all the parts of my cycle/product?

The terms and condition of warranty for any part of the bicycle/product vary for each brand/manufacturer. The same shall be available on their respective website. In case of any warranty claim, CMB shall provide all reasonable assistance for your claim/communications between you and the brand/manufacturer.

What if the bicycle/product I have received is defective?

CMB undertakes a rigorous ’23-Point’ checklist on every bicycle once the same has been fully fitted to ensure that there are no damages/defects to the bicycle prior to shipping the same to you.

In case of any manufacturing defect that is noticed upon delivery of the bicycle/product, the same shall have to be raised with the respective brand/manufacturer through CMB, and CMB shall extend all reasonable assistance in this regard.

In case of any damage during transit, you shall intimate us within 24 hours of receiving the bicycle/product, and provide pictorial evidence of the damage to the same. The bicycle/product shall be in an unused condition at the time of intimating us regarding such damage. Upon receipt of your complaint, CMB shall forward the same to the transit partner and seek a resolution for the issue.

Any request for the return of the bicycle/product shall be at the sole discretion of CMB. In case of a return being approved by CMB, all items must be returned in their original condition along with the following:

  • Original invoice from CMB
  • User manual and other documents
  • Accessories provided at the time of sale of the bicycle
  • The original box, intact, along with the packaging as delivered.

CMB shall have the right to reject the return pickup if the items are not returned according to the above mentioned.

Any other damages that may have occurred to the bicycle shall be your responsibility. The same shall also not apply to normal wear and tear, nor to defects, malfunctions or failures that result from the abuse, neglect, improper maintenance, alteration, modification, accident, or misuse of the bicycle/product. However, CMB will advise you regarding rectification of the said issue. Please contact our support team at [email protected]

1

All bicycles/products sold through CMB are put through stringent and thorough quality checks prior to the same being shipped to you. CMB only ships original products to ensure complete satisfaction of usage for the bicycle/product ordered by you. Cancellation/refund shall be entertained only based on the below mentioned circumstances.

2

TRANSIT RELATED DAMAGES - In case of any transit damage to the bicycle/product, upon the same being delivered to you, you shall intimate the same to CMB within 24 (Twenty Four) hours of initial receipt of the same. For the purpose of verification of the claim, the requirements as listed below by shall be mailed to [email protected] for CMB to verify:

  • picture/video (in case of moving parts) of the damage;
  • invoice copy of the bicycle/product; and
  • Picture of the picture frame number on the bicycle.

CMB shall assess the extent of damage to the bicycle/product and shall take best efforts to ensure the same is rectified to your satisfaction, either by replacing the damages part or reimbursing cost of service to you. If such damage cannot be rectified, CMB shall process the return of the product and replace the bicycle/product (or) refund the money paid by you.

3

WARRANTY CLAIMS - For any warranty related issues that may arise with respect to any bicycle/product upon the same being delivered to you and being communicated to CMB with the following information to [email protected]:

  • picture/video of the part in question;
  • invoice copy of the bicycle/product; and
  • Picture of the picture frame number on the bicycle.

CMB shall, taking into consideration the warranty terms set out by each brand, liaise with such brand to address the issue on a best effort basis. Any costs related to the procurement and supply of the replacement part/product in question shall be shipped to you free of cost. If such issue cannot be rectified, CMB shall process the return of the product and replace the bicycle/product (or) refund the money paid by you.

4

FURTHER STIPULATIONS: - If you still wish to proceed and cancel your order, a nominal cancellation charge of Rs. 1,200/- (Rupees One Thousand Two Hundred only) along with a transaction reversal fee of 2% (Two Percent) of the amount paid will be deducted prior to processing the refund to you. This shall be at the sole discretion of the CMB Customer Support Team. If the product has been shipped either from the brand's warehouse or from CMB's warehouse prior to raising a cancellation request, the same will not be entertained.

5

REFUND PROCESS - In case a refund is approved by CMB, the mode of your refund to be processed depends on your original payment method. If you have paid by credit/debit card/internet banking, refunds will be sent to the respective bank within 5 (Five) to 7 (Seven) business days of receipt of the returned item or cancellation request. Please contact your bank with questions about when the credit will be posted to your account. For further queries, you can contact [email protected].

6

If the product ordered is not available with the brand for any unforeseen circumstances, CMB will offer a 100% refund to the customer through the Original Mode of Payment.

1

Issuer bank’s credit card holder, at the time of making payment for products purchased from merchant, through PayU services may opt for cards EMI based purchase.

2

At the time of transaction, issuer banks’ credit card holders’ card are charged in full amount by the acquiring bank of PayU.

3

The merchant shall endeavor to deliver the product/service only after receiving a confirmation from the customer that said transaction has been converted into EMI.

4

PayU shall send details of the settled transactions for conversion to EMI along with its complete details, not later than 2 business days from the date of transaction to card issuing bank.

5

The transactions shall be converted to EMI transactions in offline mode.

6

The issuer bank shall endeavor to convert all transactions approved by them to EMI within 5 business days.

7

An EMI calculator needs to be available on the website before the payment page to explain the EMI calculation to the end customer and assist the customer in taking an informed decision.

8

The issuing bank may modify the terms of the EMI offering at any time. Further, the issuing bank may at its sole discretion chose to reject or change EMI tenure (basis customer history, amount of transaction) or withdraw EMI scheme completely.

9

PayU shall not be responsible to the merchant of the issuer banks credit cardholder for any disputes arising due to non-conversion of a transaction to EMI or informing the merchant about EMI rejection. The customer will have to inquire about the status of their EMI request from their issuing bank.

1.

All orders earmarked for '24' hour dispatch shall be placed on or before 12:00 p.m. on a particular day. Such orders placed within the prior mentioned time frame will be processed for dispatch by the end of the next working day i.e. 7:00 p.m. This is applicable for orders placed between Monday to Thursday.

2.

Any order placed on a Friday shall be taken up for processing on the subsequent Monday of the following week. All orders placed on Saturdays and Sundays shall be processed on the Tuesday and Wednesday of the following week.

3.

There shall be no cancellation of orders placed under the '24' hour dispatch process. All deliveries will happen within the timeline mentioned when you enter your pincode of your location.

1.

All orders earmarked for 'Same Day Delivery' shall be placed on or before 9:00 a.m. on a particular day. Such orders placed within the prior mentioned time frame will be processed for dispatch by the end of the same working day i.e. 7:00 p.m. All Orders placed after 9:00am will be delivered within 24 hours. This is applicable for orders placed between Monday to Friday.

2.

Any order placed on a Saturday shall be taken up for processing on the subsequent Monday of the following week. All orders placed on Sundays shall be processed on the Monday and Tuesday of the following week.

3.

There shall be no cancellation of orders placed under the 'Same Day Delivery' process. All deliveries will happen within the timeline mentioned when you enter your pincode of your location.

Introduction to the Offer

This Instant Discount Offer (defined below) is a promotional offer administered by HDFC Bank Credit Cards and EMI in partnership with CMB Information Portal Limited (“CHOOSEMYBICYCLE.COM”) on https://www.choosemybicycle.com/, for the sale of specified products displayed on the CHOOSEMYBICYCLE.COM Platform (“Specified Products”).

Period

The Instant Discount Offer will commence at [00:06:00 PM] on 1st November, 2021, and continue until [23:59:59] on 31st March, 2022, or such other date on which the Instant Discount Offer is revoked by CHOOSEMYBICYCLE.COM or HDFC Bank Credit Cards and EMI (“Offer Term”).

The Offer:

CHOOSEMYBICYCLE.COM customers (“Users”) will be eligible to avail the Instant Discount Offer only if:

  • Users make payment for purchase of the Specified Products using select HDFC Bank Credit Cards and EMI, as may be determined by HDFC Bank Credit Cards and EMI; and
  • Upon purchasing Specified Products in accordance with the above paragraphs, eligible Users will receive an instant discount of flat 5% with a maximum discount of amount Rs. 2,000 for a full purchase made using Credit cards (“Instant Discount Offer – Credit card”).
  • Upon purchasing Specified Products in accordance with the above paragraphs, eligible Users will receive an instant discount of flat 5% with a maximum discount of amount Rs. 2,000 for a purchase made using Credit cards EMI (“Instant Discount Offer – Credit card EMI”).

Terms and Conditions

  • Users can avail this Instant Discount Offer during the Offer Term
  • The Instant Discount Offer cannot be combined with any other promotion offered by CHOOSEMYBICYCLE.COM or HDFC Bank Credit Cards and EMI.
  • The maximum discount offered under the Instant Discount Offer shall be Rs. 2000 for Credit cards – Full payment
  • The maximum discount offered under the Instant Discount Offer shall be Rs. 2000 for Credit cards EMIs
  • The applied discount will appear on the Payment page after you enter your card number. If you card is applicable, the discount will be automatically added before you enter your OTP.
  • All products returned by Users under the Instant Discount Offer shall be entertained as per CHOOSEMYBICYCLE.COM’s prevailing product return policy.
  • If Users have any issues with availing the Instant Discount Offer, Users may contact CHOOSEMYBICYCLE.COM at [email protected]
  • CHOOSEMYBICYCLE.COM and/or HDFC Bank Credit Cards and EMI reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Instant Discount Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User(s) without prior notice to the Users
  • The Instant Discount Offer shall also be subject to such additional terms and conditions as CHOOSEMYBICYCLE.COM and/or HDFC Bank Credit Cards and EMI may notify from time to time.
  • Participation in this Instant Discount Offer is purely voluntary.
  • CHOOSEMYBICYCLE.COM does not assume any liability whatsoever arising out of this Instant Discount Offer. Maximum liability of CHOOSEMYBICYCLE.COM is limited only to the value of the minimum-billing amount of the Instant Discount Offer.
  • Instant Discount Offer is subject to discontinuation or revocation in cases of fraudulent/ suspicious transaction or if there are any technical glitches or force majeure conditions as determined by CHOOSEMYBICYCLE.COM or HDFC Bank Credit Cards and EMI only.
  • CHOOSEMYBICYCLE.COM (including employees and directors) would not be liable or held responsible for any inactivated HDFC Bank Credit Cards and EMI; any lack or lapse in any communication on account of failure or delay by any of the Internet, telecom, SMS and emails service providers.
  • All disputes are subject to the laws of India and Courts at Chennai shall have exclusive jurisdiction.
  • The terms and conditions of this offer can be updated on this page from time to time.

Official and Sole Distributor

ChooseMyBicycle.com is the official and sole distributor for the Bianchi range of bicycles in India. All Bianchi bicycles that are ordered through us are a direct import from the parent manufacturing facility located in Italy.

Every order booked on ChooseMyBicycle.com will be placed with the brand immediately, and thereon queued for manufacturing.

Manufactured and Dispatched from Italy

The bicycle once ordered will be dispatched post the completion of the manufacturing process in Italy. The estimated time to reach our warehouse in Chennai will be between 45-60 working days (Free Shipping via Air), post clearing all formalities and procedures with Indian customs.

No Cancellation Policy

There shall be No Cancellation for any orders placed through this process for any reason whatsoever as each of these bicycles are manufactured on a made-to-order basis for you.

Assembly and Warranty

Upon receipt of the product at ChooseMyBicycle.com's warehouse in Chennai, we will assemble, dispatch & deliver to your pincode within the stipulated timeline on the website.

All Bianchi products come with an International warranty which will be honoured by ChooseMyBicycle.com.

Special Note for Covid 19 Pandemic

Due to the global pandemic that has affected global manufacturing and supply chain organisations, your shipments may be delayed due to unforeseen circumstances. However, our support team will keep you updated through every step of the way. To reach out to our Bianchi support team, please write to [email protected].

By entering the one-time password (“OTP”), sent by Bajaj Finance Limited (“BFL”), I am expressing my interest in availing loan facility from BFL. I hereby confirm that I (i) am at least 18 years of age, (ii) can understand, read and access the world wide web / internet in English language, (iii) have read, understood and agree to be bound by these most important terms and conditions (“MITC”)

Further, I agree that my action of submission of the OTP sent by BFL, constitutes a valid acceptance by me of the MITC contained herein and which shall have binding effect on me.

Customer Unconditionally Acknowledege and Accept that:

  • The Loan is granted for buying products and services or any other general purpose except for any speculative activities. The amount will be disbursed to company/entity who is providing the products/services for which the loan is being availed to buy such products/services.
  • BFL may at its sole and absolute discretion, without assigning any reasons, accept or reject the Loan request.
  • The loan availed shall be governed by Master Terms and Conditions, prescribed by Bajaj Finance Limited (“BFL”) and available on website: https://www.bajajfinserv.in/master-terms-andconditions.pdf?clgProductId=3133819721
  • Customer authorizes BFL to use the existing KYC details and customer acknowledge that in case of any changes in registered KYC, same needs to be updated to BFL.
  • The loan is to be repaid in Equated Monthly Installments(“EMI”) on or before due date, over the tenure of the loan. The liability to the BFL will be extinguished only when the outstanding in the loan account becomes nil.
  • I understand that BFL is granting/has granted the loan at zero percent interest, since the relative interest is being paid by the manufacturer and/or dealer to BFL on the said product for the initial period (original tenor) of loan. In case the tenor of said loan is extended for whatever reasons including due to my request for moratorium, I shall pay the interest at the rate of 24% per annum on the revised equated monthly instalments due and payable by me, as may be communicated by BFL.
  • I shall make payment of the applicable fee and/or charges, as specified herein by BFL with respect to loan availed through EMI Network Card and as more specifically detailed, below and such updated fees and charges on BFL’s website https://www.bajajfinserv.in/all-fees-and-charges-new#ec:
  • In case of cancelation and surrender of insurance policy/value added services/extended warranty availed on loan from BFL and/or on death of the customer, BFL shall have the right to appropriate insurance claim paid thereunder or pursuant to cancellation or the surrender value of the insurance policy/value added services/extended warranty towards the Outstanding Dues of any loan(s) availed from BFL. If there is any surplus leftover, it shall be paid to the Customer. If there is any deficit, then the Customer shall be liable to pay entire deficit forthwith.
  • The NACH mandate given by Customer in favour of BFL can be used to recover all Outstanding Amount including fees, penalties, cost and other applicable charges in connection with any Loan availed by the Customer from BFL. Customer shall forthwith issue fresh Cheque or NACH or Electronic Payment Instructions to BFL, if there is any revision in the repayment schedule/ EMI by BFL.
  • The EMI of the loan availed can be clubbed with EMI of other loan availed by customer from BFL or the same can be debited from customers account separately.
  • I hereby expressly consent for paying a Loan Enhancement Fee, in case where BFL allows to approve the Loan transaction amount over and above my EMI Card loan limit, as per its internal risk/credit policies and at its sole and absolute discretion. It is hereby clarified that payment of such fee would not enhance my overall EMI card loan limit. Further I agree that payment of such fee would be added to the first EMI/monthly instalment of my Loan transaction.
  • That in case of occurrence of default by reason of dishonour of Cheque or NACH or Electronic Payment Instructions provided, Customer shall be liable to pay to BFL the bounce charges ("Bounce Charges") as mentioned in Annexure I, for each dishonour event occurrence.
  • In the event of any default in repayment of the Outstanding Amount, Customer shall be liable to pay penal interest ("Penal Interest") at the rate/or amount as stated below in Annexure I, from the date of default till the date of realization by BFL without prejudice to any other rights of BFL under these MITC.
  • BFL shall be authorized (a) to disclose, obtain, exchange, share or part with all information from time to time relating to loan to credit bureaus/credit reference agencies, its group companies, financial institutions, Credit Information Companies (‘CIC’), Central KYC Registry (CERSAI) or any authorized third-party agency as BFL may deem necessary or appropriate for use or processing of the said information and shall not hold BFL or any of its group companies or its/ their agents/representatives) liable for use/sharing of the information as stated above, (b) to seek/obtain any other information, relating to customer, from any third party, (c) To procure/avail CIBIL report and provide it to customer by deducting applicable charges for the same and (d) share the all information to any Regulator, Court, Law enforcement agency, Quasi-Judicial authority etc. on a need to need basis.
  • BFL and its group companies, affiliates and/or business associates and their respective representatives are authorized to send communications regarding loans, insurance and third-party products and services, availed by customer, through telephone calls/SMSs/emails/post/WhatsApp etc. including but not limited to promotional communications.
  • BFL is not an issuer/provider of the products purchased/services availed by the Customer on the loan availed from BFL. Accordingly, BFL shall not be responsible for the quality or any assurances and/or representations made in relation to such products/services provided by third parties. BFL shall not be liable for any delay in delivery or no delivery of product and/or with respect to the quantity, quality, conditions, fitness, suitability or otherwise whatsoever of the product.
  • I have made a request to BFL to grant the loan and BFL has considered my loan application favourably basis my creditworthiness even during the current lockdown period. Accordingly, I declare that I have stable income and financial stability to discharge my loan liability from time to time and hence, I shall not make any application to BFL requesting for moratorium. Even if I make such an application, BFL has to right to reject the same without any further reference to me and I shall never question and/or contest the same before the Regulators and/or court.
Bajaj Finserv - Fees and Charges

PRE-ORDERS OPTION

A Pre Order for a particular product means that you have chosen a product that is not available for immediate dispatch. All pre-orders will be placed with the brand immediately upon you confirming the same through CMB and will be blocked and set aside for you.

TIME AND DATE OF SHIPMENT

Pre-order products' shipment will depend on the product reaching the brand post production and then will be shipped to CMB. Upon receipt of the same at CMB's warehouse, we will process the same for dispatch to you.

CANCELLATION OF ORDERS

There shall be NO cancellation for any orders placed through this process.

FULL PAYMENT ONLY

Pre-orders can be done through full online payments in advance, as the same order is confirmed and blocked with the manufacturer.

DISPATCH TIMELINE

Once the product reaches CMB from the brand, the same will be processed for dispatch to you based on the timeline mentioned to you while you enter your pincode based on your location.

UNFORESEEN DELAY

In the case of unforeseen delay from ChooseMyBicycle.com or the manufacturer, our supply chain team will keep you informed and updated, every step of the way.

If you have more queries regarding the Pre-order option, feel free to call our Sales Team or Chat With Us by selecting the chat option on the bottom right section of the website.

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