- EMI Frequently Asked Questions
- General Information
At first full amount is charged and later converted in EMI normally within 7 working days. Please contact your card issuing bank in case 7 working days have passed and transaction has not been converted to EMIs.
The issuing bank will receive EMI request after at least 3 working days of the transaction. Then status of transactions can be provided by issuing banks.
Please contact your card issuing banks in-case 7 days have passed and transaction has not been converted in EMI. Conversion of transaction into EMI is at the sole discretion of card issuing bank and can also be rejected in unfortunate circumstances.
Please check transaction date and customer bill generation date, if the period is less than 7 working days then customer needs to speak to issuing bank to determine how much to pay. The bank might convert the EMI at a later date and change bill payment.
The issuing bank charges interest per EMI transaction. The interest rates are decided by the bank and are displayed at the time of completing the transaction.
Customer needs to pay full amount of the transaction to bank, since EMI facility is at sole discretion of the issuing bank. Or customer can refer to refund/return policy of the merchant.