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Cancellation & Refund

The following document is intented to provide users information about the Cancellation & Refund policies that govern choosemybicycle.com.

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1

Any request for cancellation of a bicycle/product upon the confirmation of order placement shall be at the sole discretion of CMB.

2

A cancellation charge of 500/- (excluding reversal of transaction fee of 2% of the value of the bicycle/product) shall be charged to the customer in case a cancellation is approved by CMB.

3

Once we receive your item, a refund is initiated immediately. The way your refund is processed depends on your original payment method. If you paid by credit/debit card/internet banking, refunds will be sent to the respective bank within 5 (Five) to 7 (Seven) business days of receipt of the returned item or cancelation request. Please contact your bank with questions about when the credit will be posted to your account.